I've been to a lot of veterinarians with a lot of pets, but this place is by far the best. From scheduling appointments to talking with the doctors about treatment, I always feel put at ease and confident that my pets are being taken care of. The front desk staff are very helpful, the vet techs are very knowledgable and good at explaining things, and every veterinarian we've seen there has been great. The lobby is clean and astoundingly un-chaotic for being so full of different animals. (I used to work at a dog daycare, so I'm always amazed by this aspect.) I like that they take appointments and walk-ins both, and are often able to give me preliminary advice over the phone. They're serious about the health of our pets, but never pushy or judgmental about financial limits. We take everyone from our pit bull to our kitten there, and I always recommend this place to friends.
Almost killed my cat in April 2018. Gave 2 shots to her, 1 with steroids, without doing a blood test first. Prior blood test greater than 1yr old. Clear negligence and laziness by the female asian doctor. Just wanted to do an "in-and-out" treatment..here take this shot! Cat was pre-diabetic and steroid shot caused crash, spent $7K to save cat over 6 day ICU (not at PP). Pasadena Pets gave 1 followup call from their "lead Dr." (older man) when I asked for their insurance provider - which they never provided. I would steer clear of this place. The waiting room will tell you everything you need to know: full of people, phones ringing every few minutes, and a "fast-food" approach to pet care. Guarantee your visit doesn't go over 15 minutes, maybe 5 minutes with the actual Doc. That's all they have time for. If you need it quick and cheap, I suppose this is OK, although it is not cheap. If I had more time on my hands and energy I would pursue reimbursement via legal means from this business and 1 doctor in particular. I have documentation to prove all this as well (no blood test, cat blood glucose levels pre-shot, etc.). BE CAREFUL HERE! TAKE YOUR TIME! ASK QUESTIONS! "What is that shot you are giving?" "What are the possible reactions?" Sadly you will need to take the initiative here. They will not help you. Also, be ready for them to take the animal in the back for everything, including weighing which is entirely unnecessary.
Strongly recommend Dr. Stan and his staff.So caring and kind when I recently had to euthanize my 17 year old cat and recderived a wonderful sympathy card with such thoughtful messages from dr. Stan and Dr Michelle
Excellent,Excellent is all I can say! Most amazing veterinary services I have ever had in California and I have seen quite a few in my 18 years of living here. Dr Michelle you are best veterinarian I have seen in my life. You made the hardest decision, I have ever had to make in my life so much easier. I am personally in the medical profession myself but , it is always different being on the other side of the table. I will continue to use Dr Michelle and Pasadena Pets for All of my veterinary services from now own. Lastly, the office manager was able to work me in even though they were booked. And she also made the process so easy. I am sorry I cannot remember her name.
Pasadena pets is an amazing vet clinic! I went to a chain clinic before coming here. The other one was less organized and informative. The vets here at Pasadena Pets really take the time to explain all the different options you have in your pet care. Since our pets can't tell us what's wrong with them, there are different options we can try out to see what works best for them. The vets go through all the options and prices and also the side effects. I brought my boy in for bloody diarrhea and I was given options to change his diet to a hydrolyzed protein, get a stool sample, go to a specialist, put him on a different medication, etc. They also have a free shelter pet examination for newly adopted animals. I highly recommend Pasadena pets!
Pasadena Pets Veterinary Hospital is a Canadian Veterinary Care based in Pasadena, Newfoundland and Labrador. Pasadena Pets Veterinary Hospital is located at 2850 E Foothill Blvd, Pasadena, CA 91107, USA, Pasadena, Newfoundland and Labrador 91107, Canada.
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